Lightweight Polymer Clay Earrings
Units Sold: 0
Lightweight polymer clay earrings.
Color: Gold and Purple
Lightweight Polymer Clay Earrings
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Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify .
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
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As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
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A NOTE ABOUT OUR POLICY
Hello! Thank you for taking the time to look into our policy on returns and exchanges. It’s probably safe to assume that you’re interested in reading this because you might want to return an item you are currently looking to purchase or that you recently purchased.
While we hope that you love your purchase, we understand that things happen. Here are some of the things that can happen and how it would be handled by Ebony Glass Designs.
Oh no, I ordered the wrong size item!
If you’ve never shopped with us in person, you probably don’t know what sizes will fit you best. We have included a brief paragraph on each item to help you figure out the size of each item to determine if it will work best for you. But what if you didn’t see this and ordered the wrong size or maybe you ordered the item for someone else and just got it wrong. In such case, we are happy to provide you with an exchange for items of equal value upon return of the purchase. Please e-mail us and we’ll take care of you.
Oh no, I don’t like the color of the piece I selected.
We recommend thinking ahead about how you would style this piece of jewelry and which color best suits the way you envision wearing this piece. We do our best to portray the colors in our jewelry as accurately as possible to avoid any surprises when you open up your shipment. We understand, however, that you may just have a change of heart and decide that instead of going with a bold color you’d prefer something more neutral. Or maybe you purchased a gift for someone and they would prefer a different color. We know that color is a particular thing so we can offer a one-time exchange for that particular item. Please e-mail us to see what colors we can offer as an exchange.
Oh no, I just purchased this item and it just broke!
If your recently purchased jewelry from us happens to break on you, please e-mail us! While we believe all jewelry should be handled with care, our jewelry should not just fall apart on you. These pieces are delicate in appearance but are well-made products that can withstand regular wear. Our jewelry will not withstand abuse and we will not take responsibility for jewelry damaged as a result of rough handling. Either way, if you experience an issue with one of our pieces, e-mail us so we can replace the item or provide options for repairing your jewelry.
Oh, I’m just not that into it.
Please consider your purchase carefully. We put a lot of effort into providing product details and images of our jewelry so that you can make an informed decision before placing your order. We do not accept returns and we do not accommodate exchanges for different products. To understand why this is our policy, keep reading.
You’re probably happy to know that we can offer exchanges under certain circumstances but still disappointed that we don’t offer any returns. Let us explain why. We are a small business, a very small business that makes many of our products to order. We typically don’t make a product until someone orders it. So when you place an order, we’re making it specifically for you. Each time that we accommodate an exchange, we are taking the time to make another product for you. We have made the decision to limit exchanges and we choose not to accept returns because it is simply not cost effective for our operation. Our time is limited and we handle nearly all aspects of our business ourselves. To keep up with orders and to still set aside enough time needed to maintain our business, work on new collections and directions for our brand this is the only feasible choice.
We believe deeply in the quality of our products and know that our products are better in real life than they appear online. So if you’re reluctant to purchase something that you have yet to see in person, we think it’s safe to say that if you’re drawn to it online then you will not be disappointed when you receive the product in the mail.
Thank you for taking the time to read about our policy and our business. We hope it offers answers to your questions and improves your online shopping experience with us. As always, please reach out if you have any additional questions. We’re always happy to assist!
Shipping & packaging fees at checkout are based on the standard USPS rate for the shipping location and product weight.
As most items are handmade to order or made in small batches, please allow 1-3 business days for order fulfillment and 1-2 weeks for completed shipping. For custom orders please allow up to 5 business days for fulfillment. If you need an order expedited, please contact me at email@example.com and I will try my best to accommodate your time request.
All domestic orders are shipped via USPS Priority Mail with tracking.
All Ebony Glass Designs sales are final. We do not accept returns or offer refunds.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If an item is damaged as a result of quality or craftsmanship, customers must e-mail their concern within 14 days of receiving items for an exchange. Items mailed back for exchange must be unworn, undamaged, and in their original packaging. Ebony Glass Designs reserves the right to refuse any exchange where the product returned is not in its original condition. The customer is responsible for all shipping charges.
If you encounter an issue with your purchase please reach out at firstname.lastname@example.org.
Items sent back to us without first requesting an exchange will not be accepted.