Additional information
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Shipping Policy
Thank you so much for shopping with us at Oblige!
Standard Shipping Policy
Please allow for 1-3 business days to process and ship your order from the date of purchase.
Once your order has been processed, your order will be shipped via USPS carrier service. Standard shipping rates apply.
Refund Policy
Thank you so much for connecting with us at Oblige!
Whether you gifted yourself, gifted someone else, or received a gift...we ultimately want you to happy with your item(s).
Refunds
After we inspect the condition of any returnable item(s), we will notify you of the following:
Full refund minus the cost of return shipping for items for other reasons (changed your mind, the fit, the color, etc.), determined on a case by case basis.
Full refund including shipping costs for damaged/defective items.
Refunds will be issued to the original form of payment used to make the purchase.
Please allow 3-4 weeks, from when we receive your return, to process any qualifying refunds due to delays during COVID-19.
Non-Returnable Items
All sale items (excluding promotional discounts in which the above terms apply).
Other items include:
All earrings (safety measures regarding body jewelry during COVID-19)
All pre-owned items in the Attic (they are purchased ‘as is’)
Face masks
E-gift cards (coming soon, see below)
E-Gift Cards
Terms and Conditions
E-gift cards:
are sent via email to the purchaser;
will need to be forwarded to the recipient via email by the purchaser;
do not hold an expiration date;
are non-returnable;
are not reloadable and not redeemable for cash;
do not include any activation fees, service fees, or any other fees that reduce the value of the card over time;
balances are applied to the total value of an order, which can include taxes and shipping;
may only be used on www.obligeboutique.com for the purchase of products.
If you have any questions about our Return Policy or E-gift Cards Terms and Condition, please contact us at oblige.me@obligeboutique.com.
Cancellation / Return / Exchange Policy
Standard Return Policy
Have within 14 days of delivery to return any returnable item(s). After 14 days, all items are non-returnable.
Returnable item(s) must be unworn, in new condition, and accompanied by an order packing slip.
*To initiate a return, please email oblige.me@obligeboutique.com with the subject line: RETURN REQUEST – Order # [Enter Order Number, if applicable].
Include the following information in your email message:
Full Name
Address
Phone
Item Requested for Return
Reason for Return Request
Return Request For – Exchange, Store Credit, or Refund
We will issue you a return label, if applicable.
Please allow 5-7 business days, upon delivery of your return, for review.
We will notify you once we receive your returned item.
Please allow for 1-3 business days to inspect returned item(s). We will respond to refund requests based on the condition of the item(s).
Cost of shipping will be the responsibility of the customer unless there was an error or defective item(s).
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